SnapTravel x F8
SnapTravel, the leader in driving conversational commerce, is today announcing over $1M in revenue on Facebook Messenger. The company allows users to discover and book hotels over messaging.
“When chatting with SnapTravel, customers are routed between an NLP-powered bot and 24/7 human agents - creating a seamless and delightful experience.” said Hussein Fazal, CEO at SnapTravel. “This bot/human hybrid, backed by a powerful recommendations engine, allows customers to quickly find the perfect hotel for their trip.”
Beginning today, Messenger users will be able to initiate the SnapTravel bot from an existing conversation with a friend or group of friends. This capability allows customers to interact with SnapTravel naturally, in a place where they already spend their time and attention. Coordinating a hotel booking with others has never been easier!
We are thrilled that SnapTravel has continued to grow with the platform - launching their Chat Extension feature today at f8,” said Stan Chudnovsky, Vice President of Product for Messenger. “This feature will allow people to easily find and book a hotel within the context of their natural trip planning conversations.”
In addition to a seamless booking experience, customers can reach live human agents 24/7 over Messenger - never waiting on hold. SnapTravel agents also call the hotel for each and every booking to negotiate a free upgrade on the customer’s behalf.
SnapTravel was founded by repeat tech entrepreneurs Hussein Fazal and Henry Shi. Learn more at www.getsnaptravel.com.